Important: You must be 18 years of age or older and physically located in Alberta, Canada to use GoldenVault Casino.
1. Acceptance of Terms
By creating an account and using GoldenVault Casino, you agree to these Terms & Conditions, our Privacy Policy, Cookie Policy, and Responsible Gambling Policy.
2. Eligibility
- You must be at least 18 years of age
- You must be physically located in the Province of Alberta, Canada
- You must not be self-excluded via SelfExclusion.ca or any equivalent program
- You must not be an employee, agent, or contractor of GoldenVault Canada Ltd.
- You must have legal capacity to enter into a binding contract
3. Account Registration & KYC
All accounts require identity verification (KYC) before withdrawals can be processed. You must provide accurate, complete information. Verification of age, identity, and location is required before any deposit or wager can be placed. Providing false information is grounds for immediate account suspension and forfeiture of winnings.
4. Deposits & Withdrawals
Deposits
- Minimum deposit: $10 CAD
- Accepted: Interac, Visa, Mastercard, Apple Pay, Google Pay
- All transactions processed in Canadian dollars
Withdrawals
- Minimum withdrawal: $20 CAD
- Processed within 24 business hours after KYC verification
- Withdrawal method must match deposit method where possible
- Any winnings are subject to verification under our AML and KYC policies
5. Bonuses & Promotions
Bonus offers are subject to individual terms including wagering requirements, game restrictions, time limits, and maximum withdrawal caps. Abuse of bonus systems will result in account suspension.
6. Gameplay Rules
Game outcomes are determined by certified random number generators tested by accredited independent testing laboratories (iTech Labs and eCOGRA). Technical malfunctions void all play and pays.
7. Prohibited Conduct
- Using automated software, bots, or scripts
- Creating multiple accounts
- Colluding with other players or casino staff
- Exploiting software bugs or errors
- Money laundering or fraudulent activity
- Accessing the platform from outside Alberta, Canada
8. AML & Integrity Monitoring
Suspicious betting activity is reported to an Independent Integrity Monitor as required under AGLC Standards and Requirements for Internet Gaming. GoldenVault maintains AML and KYC policies in accordance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.
9. Responsible Gambling
See our Responsible Gambling Policy. For help: AHS Addiction Helpline 1-866-332-2322 (Free · 24/7) or SelfExclusion.ca.
10. Limitation of Liability
GoldenVault is not liable for losses arising from internet connectivity issues, server downtime, or events beyond our reasonable control.
11. Governing Law & Disputes
These Terms are governed by the laws of the Province of Alberta. Unresolved complaints may be escalated to the Alberta iGaming Corporation (AiGC) under its public complaints process at aigc.ca.
12. Contact
GoldenVault Canada Ltd., Suite 800, 10180 — 101 Street NW, Edmonton, AB
T5J 3S4
Email:
[email protected] ·
1-888-2583-542 (24/7)